Terms & Conditions

Privacy & Security Policy

Last updated: 28 August 2026

At N3G0X Tech, we respect your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy & Security Policy explains how we collect, use, store and protect your personal information when you visit our website, create an account, place an order, contact us or otherwise use our services.

By using our website, you acknowledge that you have read and understood this Privacy & Security Policy.

1. About N3G0X Tech

N3G0X Tech was established in 2023 with the aim of providing technology products to customers in the United Kingdom.

For the purposes of applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, N3G0X Tech is responsible for the personal information collected through this website.

Business name: N3G0X Tech
Email: supportn3goxtechonline@gmail.com
Website: n3goxtechonline.com

2. Information We Collect

When you use our website or purchase products from us, we may collect the following information:

• Full name

• Billing and delivery address

• Email address

• Telephone number

• Payment and transaction information

• Order history

• Account login information, where applicable

• Communications between you and N3G0X Tech

• Information you provide when contacting customer support

• Technical information such as IP address, browser type, device information and website usage information

• Cookie and similar technology information

We only collect information that is reasonably necessary for the purposes described in this policy.

3. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders

• Process payments

• Arrange delivery of your purchases

• Provide customer service and support

• Communicate with you about your orders

• Manage your customer account

• Process returns, refunds and exchanges

• Prevent and detect fraud or unauthorised transactions

• Maintain and improve our website and services

• Comply with legal and regulatory obligations

• Send marketing communications where we have the appropriate legal basis or your consent

We will not use your personal information for purposes that are incompatible with those explained in this Privacy Policy without providing appropriate information or obtaining consent where required.

4. Legal Basis for Processing

Depending on the circumstances, we may process your personal information because:

• It is necessary to fulfil a contract with you, such as processing and delivering an order.

• It is necessary for us to comply with a legal obligation.

• It is necessary for our legitimate interests, provided those interests do not override your rights and freedoms.

• You have provided your consent, where consent is required.

5. Payment Information

Payments made through our website may be processed by third-party payment providers.

For security reasons, N3G0X Tech does not normally store complete payment card details on its own systems. Payment information may be securely processed by our authorised payment service providers.

Customers should review the relevant payment provider's privacy policy for information about how payment information is processed.

6. Sharing Your Information

We may share personal information with trusted third parties where necessary to operate our business and provide our services.

These may include:

• Payment processors

• Delivery and courier companies

• Website hosting providers

• IT and technical service providers

• Customer service providers

• Fraud prevention and security services

• Professional advisers

• Government authorities or law enforcement where required by law

We do not sell your personal information to third parties.

Where we use third-party service providers, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.

7. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take appropriate steps to ensure that the transfer is carried out in accordance with applicable UK data protection laws and that appropriate safeguards are in place.

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss or theft

• Accidental destruction

• Unauthorised disclosure

• Alteration

• Misuse

Security measures may include secure website connections, access controls, authentication procedures, monitoring and other appropriate technical safeguards.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Some information may need to be retained for longer periods where required by law, for accounting, tax, legal, fraud prevention or dispute-resolution purposes.

When personal information is no longer required, we will take reasonable steps to securely delete or anonymise it.

10. Cookies

Our website may use cookies and similar technologies to improve functionality, understand website usage, maintain security and provide a better customer experience.

Some cookies may be strictly necessary for the website to operate.

Where applicable, we will request your consent before using non-essential cookies.

You can manage or disable cookies through your browser or our cookie preference tools, where available.

11. Marketing Communications

If you choose to receive marketing communications from N3G0X Tech, we may send you information about products, offers, promotions and other relevant updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us.

We will respect your marketing preferences and applicable data protection requirements.

12. Your Data Protection Rights

Under applicable UK data protection laws, you may have rights including:

• The right to be informed about how your personal information is used.

• The right to access the personal information we hold about you.

• The right to request correction of inaccurate or incomplete information.

• The right to request deletion of your personal information in certain circumstances.

• The right to request restriction of processing in certain circumstances.

• The right to object to certain types of processing.

• The right to data portability in certain circumstances.

• The right to withdraw consent where processing is based on consent.

These rights are subject to certain legal exceptions and conditions.

To exercise your rights, please contact us using the details provided below.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites or services.

N3G0X Tech is not responsible for the privacy practices, security or content of third-party websites.

We recommend that you review the privacy policies of any third-party website before providing personal information.

15. Changes to This Privacy Policy

We may update this Privacy & Security Policy from time to time to reflect changes to our services, technology, legal requirements or business practices.

The latest version will always be published on our website, together with the date it was last updated.

16. Contact Us

If you have any questions about this Privacy & Security Policy, your personal information or how we process your data, please contact us:

N3G0X Tech
Email: supportn3goxtechonline@gmail.com
Website: www.n3goxtechonline.com

We aim to respond to privacy-related requests within the timeframe required by applicable data protection laws.

17. Complaints

If you are not satisfied with how we have handled your personal information, please contact N3G0X Tech first so that we can try to resolve your concern.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

N3G0X Tech is committed to protecting your privacy, keeping your information secure and providing a safe and trustworthy online shopping experience.